RankLadder Help
Connections

Find and manage your connections

Open Settings, then Connections under Workspace, to connect your calendars, customer tools, Google, and WordPress.

On the web, Connections lives in Settings, under Workspace. It no longer has its own item in the main sidebar.

Open Connections

  1. Open your account menu at the bottom of the sidebar. On a narrow screen, open the main menu first.
  2. Select Settings.
  3. Under Workspace, select Connections.

You can also open Connections directly. Owners and managers can manage connections; staff members do not have access to these settings. Connections opens inside Settings. Use the Settings sidebar to switch to another section.

In the mobile app, Connections remains available from the workspace menu.

Choose a tool

Find the provider you want, then use Connect and follow its setup guide. The button's name is still Connect; Connections is the page that contains the provider cards.

If a provider shows Needs attention, follow Fix a disconnected integration. Moving this page into Settings does not require you to reconnect tools that are already working.

For activity totals and trends, open Today.

Connections and customer tasks

Connecting an app does not automatically turn its customers, orders, invoices, or bookings into tasks. Tasks holds specific things your team still needs to do for a customer. A connected app may provide context or support an available action on a task; check the saved action's status or linked record to see what actually happened.

This applies to every connected app. You can also add customer tasks without an integration. Read the customer tasks guide.