Fix a disconnected integration
A "Needs attention" badge means an integration's access expired or was revoked. Reconnect it the same way you connected it.
When a connected integration's access breaks, whether Google, a calendar, or a CRM, you'll see it right on the Connections page.
What it looks like
A card that was working shows a red Needs attention badge next to its name once its connection is revoked or errors out.
Steps
- Open Settings → Workspace → Connections.
- Find the card showing Needs attention.
- Select Reconnect.
- Log in and approve access again, the same way you connected it the first time.
What happens next
Reconnecting picks up right where the connection left off. Nothing you've already synced is lost.
If it does not work
If reconnecting fails right away, check the account you're logging in with, it needs to be the same one (or have the same access) as your original connection. For CRM providers that use a pasted key instead of login (Lodgify, Pipedrive), get a fresh key from that provider and paste it in again.