HubSpot

Connect HubSpot and your AI receptionist recognizes your customers the moment they call.

Connect it

1. In your RankLadder dashboard, open Settings → Workspace → Connections.
2. Find HubSpot under Customer sync and click Connect.
3. Sign in to HubSpot and approve access.
4. That's it. Your existing customers import right away, and new or updated ones sync automatically from then on.

What syncs

• Your existing customers import when you connect.
• New and updated customers appear in your RankLadder Contacts automatically.
• Contacts match by phone number or email, so email-only records sync too.
• When a synced customer calls, your AI greets them by name.

RankLadder reads customer contact details. Because this is a two-way sync, it can also create a HubSpot contact or update a contact that RankLadder previously linked.

It works both ways

HubSpot is a two-way sync: contacts your AI meets on calls are pushed into HubSpot too, so your CRM stays complete without any data entry.

RankLadder never merges HubSpot contacts automatically. If an email address and phone number point to different HubSpot records, the sync stops instead of guessing.

RankLadder's HubSpot app is not yet listed in the HubSpot Marketplace. HubSpot may show an "unverified app" notice during connect. Review the permissions on HubSpot's screen and continue only if you intended to connect RankLadder.

The HubSpot integration is included on the Pro plan and above.

If the card ever shows Needs attention, see Fix a disconnected integration.