RankLadder Help
Plans and Billing

What's included with each plan

Compare the monthly call, text, website-chat, connection, and team capacity included with Starter, Pro, and Scale.

Every paid RankLadder plan includes the complete AI Office Manager: AI call answering, website chat, a unified inbox, Google reviews, appointment tools, 15+ caller languages, and Ask Anders. Plans differ mainly by capacity, connections, team size, and advanced operating tools.

The plans

StarterProScale
Included voice minutes2006001,600
Text-message segments100300700
AI website-chat replies100250800
Included teammate seats¹246
Transfer rules3UnlimitedUnlimited
Lead scoringIncludedIncluded
ConnectionsCoreExpandedAll
Priority supportIncluded

¹ The account owner does not use a teammate seat. Additional seats can be added separately.

Current monthly and annual prices are always shown in Settings → Plan before you choose or change a plan. Annual billing includes two months.

Included on every paid plan

  • AI receptionist and voicemail mode on your dedicated local number
  • Website chat, with unlimited replies when a person on your team takes over
  • Unified calls, texts, chats, contacts, and follow-up in one inbox
  • Google review monitoring and AI-assisted replies
  • Ask Anders, subject to technical fair-use and abuse safeguards
  • Core calendar and scheduling connections
  • A non-expiring credit wallet for prepaid extra usage

Past your allowance

RankLadder never sends an automatic overage bill. When one monthly allowance runs out, new activity in that channel draws from your non-expiring credit balance. If that balance is also empty, the cost-bearing activity pauses until you add credits, upgrade, or the monthly allowance renews. An active call can finish; the next cost-bearing call pauses.

Texting activation

Your plan includes a monthly text allowance, but customer texting becomes available only after your business completes carrier registration. Texting activation is a separate one-time purchase; it is not a recurring texting fee.

Credits are separate from plan allowances

Plan allowances reset every billing cycle. Credits form one separate prepaid balance shared across eligible calls, texts, and AI website chat. They never expire, but they cannot pay for your subscription, texting activation, seats, locations, or other fixed charges.