Use RankLadder in English or Spanish

You can use the RankLadder dashboard in English or Spanish. The switch is the App language card on the Receptionist page, under the My Business tab.

Two settings sound alike, so keep them straight:

• App language is what you read: menus, buttons, and your daily digest email.
• Receptionist languages are what callers hear. Your AI can answer calls in languages you don't use in the dashboard, and switching the dashboard changes nothing about calls.

Before you begin

• You need the Owner or Manager role to open the Receptionist page.
• The choice is per person. Your pick doesn't change what your teammates see.

Steps

1. Open Receptionist in the sidebar.
2. Select the My Business tab.
3. Find the App language card and select EN for English or ES for Spanish.

The page reloads in the language you picked.

What happens next

• The whole dashboard switches right away, and web addresses change too: pages start with /en/ or /es/.
• Your daily digest email follows the same choice.
• The languages your receptionist speaks on calls stay exactly as they were.

If it does not work

• Don't see the Receptionist page? Your role is Staff. Ask your Owner or a Manager for help.
• The page switched but an email arrived in the old language? Emails already on their way keep the old language. New ones use your choice.

Related guides

• Receptionist languages
• Update your name, photo, and password